But when the 39-year-old received an email in November saying her direct debit was increasing from £250 a month to £460, she contacted the company about the steep increase. Through British Gas ...

Below, we explain everything you need to know to effectively complain to British Gas, including the relevant addresses, social media pages and chief executive details. You can call British Gas to ...

The British Gas Energy Trust comprises two funds - the British Gas Energy Support Fund (ESF) and The Individual and Families Fund (IFF). The key difference between the two is that the former is ...