Choosing the right customer relationship management software or service for your business requires strategy, thoughtful consideration, and more than a little research.

Autonomous CRM includes multiple stages of the customer journey – lead management, sales, configure price and quote (CPQ), field service and customer service and support. ServiceNow highlighted how ...

Cloze, a cloud-based contact management tool, launched its public beta last night and announced $1.2 million in funding. Cloze helps users manage their professional contacts by collecting information ...

“When you ... say, ‘Where am I going to place my bets?’ you can only make so many bets with so many big partners. I look at that and say, ‘OK, well, I can consolidate a bunch of point solutions on ...