In recent years, one of the most exciting and fastest-growing areas of AI innovation has been the field of AI-powered virtual assistants. This includes both well-known consumer devices like Amazon ...

One of the fundamental aspects that set human virtual assistants apart is their possession of emotional intelligence and empathy. Unlike AI, humans have an innate ability to understand emotions ...

Using outsourced help – whether that’s using a virtual assistant to help you book travel or hiring a development firm to build your website – is something that nearly all businesses need ...