The help desk ticketing software should also provide ... it’s important to consider the long-term benefits of the software. For example, a software that integrates with other systems may save ...

CISOs should fortify help desk and employee defenses, enhance intrusion detection and tracking capabilities, and recognize that paying ransoms is not a viable strategy.

Remote working is now the norm – making it more important than ever to create a comfortable and productive home workspace. You might be working remotely full time or have a flexible hybrid arrangement ...

Text S.A. is essentially growing beyond its legacy LiveChat into a more cohesive AI customer-engagement suite. Click here to ...

Lakeside will showcase the SysTrack Mobile Experience at booth #305 at the upcoming Gartner Digital Workplace Summit in London this week. Attendees can learn more about the capabilities of SysTrack ...

Most people keep their laptops longer than phones, so it pays to take care of them. Here are 12 simple ways to keep yours ...

Plus, we found deals on Samsung’s Galaxy S25 Plus, a five-pack of USB-C to USB-C cables, and more.

Brookline Dental Specialists, a modern dental practice known for its commitment to cutting-edge technology and personalized ...

Extending full telemetry, natural language querying, and analytic engine access to mobile devices for real-time IT operations and decision-makingBOSTON, May 19, 2025, the first AI-driven digital emplo ...

A ransomware gang that recently hit major UK retailers such as Marks & Spencer with cyber attacks is now setting its sights ...

When experienced employees leave, they often take decades of application-specific knowledge with them, leaving behind gaps in productivity, confidence and efficiency. New employees struggle to get up ...

The Wobkey Rainy 75 Pro is an excellent example of what happens when a mechanical keyboard is made right. It just lacks Apple ...