Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

I'm looking for a free help desk and knowledge base software solution. I'd prefer that it runs on IIS since that's what our external facing web servers are using. Though, if you know of a solid ...

BENICIA, Calif., May 28, 2025 /PRNewswire/ -- Crow Canyon Software is excited to announce the launch of NITRO Help Desk 3.5, now powered by an intelligent AI agentic framework that redefines how ...

When in Jira Service Desk you will occasionally need to access settings or features that exist as part of the larger Jira Cloud service. And, selecting these can take you to a web page where there is ...

Help desk software Freshdesk (Visit SIte at Freshdesk) offers some of the best features when it comes to ticket management and the customization that's integral for creating a smooth help desk ...

IT management and help desk software can help maintain the technical ... generate reports, build a knowledge base archive, and stay in touch with users through email, SMS, and IM.

help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving swiftly.

One such strategy is an omnichannel help desk software platform ... With HappyFox, businesses can oversee knowledge base articles and update FAQs for the self-service portal in various languages.