Crow Canyon Software is excited to announce the launch of NITRO Help Desk 3.5, now powered by an intelligent AI agentic ...

When experienced employees leave, they often take decades of application-specific knowledge with them, leaving behind gaps in productivity, confidence and efficiency. New employees struggle to get up ...

SysAid offers strong IT service management with AI, customizable workflows, and full asset tracking for mid-sized teams.

No one really knows what an AI agent is. Three VCs from Andreessen Horowitz explain what the buzzword really means, and how they expect them to work with, or instead of, human workers.

With mindfulness apps like Headspace, you can get in the right frame of mind. Once you’ve addressed the stress weighing you ...

This guide examines the leading AI customer support software on the market ... over the AI’s behavior. For help desk use, Botpress enables chatbots that can handle inquiries, answer questions from a ...

AI’s next leap isn’t about chatbots - it’s about agents that act, decide and deliver real outcomes across the enterprise. Simon Cox of ServiceNow, explains why 2025 will be the year agentic AI ...

Qorvo artificial intelligence (AI) software specialist Matt Irons shared a closer look at the purpose behind these forums and explored the value they bring to both Qorvo and its customers. Matt says ...

An all-in-one enterprise service management platform with strong automation. But it comes with a steep learning curve and ...

Zoom Phone is available via mobile (Android and iOS) and desktop (macOS and Windows) apps, as well as on the web. The ...